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Single-pole switch

1. Cannot connect to the "Smart Life" APP

  • Make sure your Wi-Fi is 2.4Ghz and the signal is strong enough.

  • Confirm the indicator light blinks quickly(twice/1s) to initiate APP- Config mode.

  • If it still fails, confirm indicator light blinks slowly(once every 3s) to initiate AP Mode.
  • If all steps above fail, configure a hotspot from other mobile. If it works, confirm the devices number is within the capacity of router before pairing up.

2. Cannot connect to Alexa / Google Assistant

  • Make sure you’ve enabled “Smart Life” skill with your smart life account in Alexa APP.

  • More Info: Go to Smart Life > Device >More for instructions to link Alexa/ Google Assistant.

3. Switch cannot work after wiring up

  • Check if the load wire (usually red) and live wire (usually black) are connected reversely.

  • Check if the load wire (usually red) and neutral wire (usually white) are connected reversely.

 

4.Cannot turn light on/off while the indicator light is on and pairing up successfully

  • Check if the neutral wire (usually white) and live wire (usually black) are connected reversely.