Single-pole switch
1. Cannot connect to the "Smart Life" APP
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Make sure your Wi-Fi is 2.4Ghz and the signal is strong enough.
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Confirm the indicator light blinks quickly(twice/1s) to initiate APP- Config mode.
- If it still fails, confirm indicator light blinks slowly(once every 3s) to initiate AP Mode.
- If all steps above fail, configure a hotspot from other mobile. If it works, confirm the devices number is within the capacity of router before pairing up.
2. Cannot connect to Alexa / Google Assistant
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Make sure youβve enabled βSmart Lifeβ skill with your smart life account in Alexa APP.
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More Info: Go toΒ Smart Life > Device >More for instructions to link Alexa/ Google Assistant.
3.Β Switch cannot work after wiring up
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Check if the load wire (usually red) and live wire (usually black) are connected reversely.
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Check if the load wire (usually red) and neutral wire (usually white) are connected reversely.
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4.Cannot turn light on/off while the indicator light is on and pairing up successfully
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Check if the neutral wire (usually white) and live wire (usually black) are connected reversely.